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When it comes to managing data, churches are interested in corralling complex information into one simple solution. So choosing user-friendly management software is critical.

"The power of the database is not an issue for most churches because most don’t have a lot of records,” said Don Pucik, associate executive director of the Arkansas Baptist State Convention. “The ease of use is more important." Pucik consults with churches about management software.

"When I work with churches on that question I talk to them in terms of security of their data, backups and how easy that is," Pucik said.

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Logos Management Software national manager Dan Smith agreed. He said his customers are searching for something simple when they settle on Logos. Their reasons are clear.

“There are a number of reasons but at the top of the list would be ease of use,” Smith said. “We’ve designed our software so you don’t need training.”

Logos customers also appreciate the ongoing customer support. “We get compliments every day,” Smith said.

Vestavia Hills United Methodist Church in Birmingham, Ala., switched to Logos after they experienced difficulty in converting to Windows with the software they were using.

“With Logos I have had nothing but just first-class support,” said Dennis Flowers, facilities manager for the church. “We’ve got a great working relationship with them, with sales and support.”

Logos also offers training to increase users’ proficiency. Customers can train on the Web, via the telephone, or during one of the 50 regular training sessions each year. Most churches don’t do any training, however, Smith said.

Flowers said he trains new staff members on Logos in about 20 minutes. Then he recommends the online tutorial.

For staff members who use the system for more complicated operations more training is available. “Most come to see what’s new and to cure tunnel vision,” Smith said about customers who attend training sessions.

Broadening the vision by understanding the full capabilities of the management software can be important to ministry.

“If the senior leaders know what reports and analysis are available,” said Atlanta management consultant Jennifer Schuchmann, “they could make better use of the system.” She recommends senior leaders participate in the decision about which software to purchase for that reason as well.

“I recommend they get involved early in the process to see what the system can do and then use it to its full potential.”